Testimonials for Island Basement Systems

Dear Peter: Just wanted to take the time to say thank you for the prompt and efficient service you provided when you lined and insulated the crawlspace at our house.I really appreciated you giving us a detailed and accurate estimate of the cost and giving positive suggestions for the best results with no pressures. Since I work I appreciated how you tried to do the job at the most convenient time for me. The crawlspace was a dark and dirty place that had an earthen smell to it and had an amount of assorted bugs but now it is clean, dry and has no earthen smell. It has made a real difference to the whole house. It feels warmer and has a fresher smell to it and I'm sure we'll see a difference in the cost of heating the house. I have told several of our friends about the difference it has made to the house and I would not hesitate to recommend your company to them. Thank you again for the wonderful job you did. Yours truly,K. Richardson

I would like to say thanks for a job well done! Encapsulating our crawlspace and addinginsulation was important to my husband and I. Peter, you and your helper were both courteous and hard working. You made me feel confidentfrom our first meeting. By spending additional time installing the new crawl space entrance youexceeded my expectations. We will be much warmer this winter! Sincerely,Sharon BVictoria, B.C.

You guys fixed the crawl space under my house and it held up great during the last storm. So well in fact, that the hydrostatic pressure from the sealed part, makes my below-grade addition the weak link now. So I would like to talk to you about doing the other part of my basement with a sump/rhinomat/cactus board similar to what you have already done (and I am very happy with).

My Experience of Island Basements Science Group As a result of slack building codes and sloppy home construction in this province many homes built on basements and crawl spaces have serious moisture problems that can, if unchecked, lead to mold and fungus. Such outcomes can result in health problems as well as dank odors in the dwelling. Although my spouse could smell the dampness I was unconvinced that there was a problem until we decided to install wood flooring in a part of the house. A humidity check by the installer alerted us to the unacceptable levels of moisture in our floor joists and sub floor. The flooring installation was put on hold. While searching the web for dehumidifiers that might solve the problem I discovered Island Basement Systems. Their website provides an excellent discussion and illustration of dampness problems that occur in unprotected basements and crawl spaces. I was surprised by the scarcity of other websites and firms that could provide the comprehensive discussion and remediation of moisture problems. Their website contains numerous photographs of the problems and their remediation. The website presentation was very well organized along scientific lines that a lay person could understand. There were also numerous positive testimonials from satisfied customers like myself. I was very impressed by the professional manner in which an initial inspection and consultation were provided by a representative of the company. He took numerous humidity readings and photographs of those readings as well as measurements of the crawl space. He used a laptop and portable printer to calculate the areas to be covered along with the cost. I was also shown a short film on the laptop that showed the kind of work to be done. The most alarming discovery for me was the total absence of a vapor barrier beneath the concrete slurry floor in the crawl space. Remediation consisted of the laying of two layers of impermeable material that was incredibly tough. I was able to examine samples of these materials and push and pull them as hard as I could. They were high tech materials that I could not tear or break. The floor and the concrete perimeter walls were covered in one day. The firm also allowed me to borrow a large dehumidifier to accelerate the lowering of humidity. The installers were cheerful, efficient and courteous. It is several months since the work was completed. Our hardwood flooring has been installed and my wife's sensitive nose can no longer detect dampness or mustiness in the air. We also notice that our heating bills have lessened and that the house holds heat better. I believe that there are probably many homes on the island that sit on crawl spaces or basements that have not been properly moisture proofed. Rather than spend money on cheap dehumidifiers that have a limited impact on such moisture problems I am pleased to recommend the above firm as a source of superior solutions to such problems. They provide solutions that work long term by addressing the sources of dampness rather than providing superficial and ineffective treatments. The technicians, installers, managers and office staff of this firm deserve the highest commendation for a service that is much needed on the West Coast of BC. John W. Osborne, Ph.D.

You were recommended as a company that can deal effectively with scary basements and crawl spaces. Well done!  Thank you. 

 As of October 15th, humidity has dropped to 62% from greater than 90% prior to installation six weeks ago.  We have also installed a vent that sucks air through our heat exchanger ventilation system and a vent that allows air into crawl space from living room. 

 As of October 15th, humidity has dropped to 62% from greater than 90% prior to installation six weeks ago.  We have also installed a vent that sucks air through our heat exchanger ventilation system and a vent that allows air into crawl space from living room. 

We have no moisture on the inside of our windows as we did in the past years. Great Service

The work that was done in the basement has improved the moisture level, prevented leaks & flooding. Saves energy and looks great. We have no moisture on the outside of our windows as we did in the past years. Great job. 

Good job - haven't seen any leaks yet!  Thanks

It solved a problem of long standing!

John is so professional and hard working and your products always achieve the promised results.

I can say we have solved both issues, dust and condensation on our windows and as a plus, the dehumidifier in the crawlspace stays off.

I remain very happy with my "new" crawl space. It is a pleasure (well, not really, but compared to before...) to crawl under the house to change the furnace filter. And I feel happier storing stuff down there knowing that it will stay dry and in good shape.

we have no moisture on the inside of our windows as we did in the past years. Great service!