Testimonials for Island Basement Systems

Highly recommended by Mark at Slegg Lumber, Saltspring Island.  Thank you for doing such an amazing job!  Your crew were professional, friendly and clean.  We would not hesitate to recommend you!

IBS installed their TripleSafe sump pumps, WaterGuard and Clean Space Liner in March 2007. I had also wanted to install drains in our yard to intercept water before reaching the house. Chris convinced me that would be a waste of money and that the IBS in the basement WILL WORK!    We have now lived in our home for 18 years. Time tells...that system really works! Over that time, our basement has never experienced water (or humidity). I am forever grateful for the quality of work and service from IBS.

Shane and his brother also did great work, I appreciate their patience and "gentle" approach to my inquiries. They were very thorough and accommodating.    I will recommend Island Basement services to others.

Just wanted to say I was very impressed with the guys who toiled in the nasty crawl space and completed the job. Thank you!

We had crawlspace work done earlier this month and wanted to let you know that the two young men, namely Marshall and Justin, who performed the work provided good service in a very polite and professional manner. We had a problem the day after installation and they came back and fixed everything to our satisfaction. They were both keen to ensure that we were completely satisfied with their job. They represented your company in a very positive manner.

Reduced moisture and musty smell, prevented leaks. Looks so nice and much more comfortable. We are satisfied with post-installation service.

We were impressed with the prompt reply to our enquiry and the efficient and professional work done after that.

My husband and I are pleased with the service provided.  Your people were courteous with us.  We had a flood in this area in 2009 and as a result we were left with water on the crawlspace that never cleared up, resulting in mould.  We are also hoping this will save on our oil bill by having more insulation under the house and warmer floors.  Thank you.

We needed our crawlspace properly and professionally done. You guys fit the bill!  Thanks!

All the people we dealt with were very patient and friendly.  Be proud of your company!

I wanted to let you know that since you installed my CleanSpace liner I have saved 8.9% in energy.  I actually received a $256 credit from BC Hydro.  THAT HAS NEVER HAPPENED!!!  They have always added to my equal payments...this was a first.  So happy to have the good results that you promised.

I was happy and relieved you were able to come to Protection Island.

I have already recommended your company to my neighbours father who has a damp basement.

Professionalism and very good at explaining the proposal with a book.

Matt Campbell was very knowledgeable about air quality as well, and was paitent with my phone calls and questions!  The installers were also great, courteous, polite, called with updates as job progressed etc.  Allyson on the phone was great too!