Testimonials for Island Basement Systems

To Whom It May Concern:Our house is 28 years old and when it was built a plastic ground cover was placed in the crawl space. Over the years the plastic (6 ml code) became moved and torn. About 8 years ago we put a gas furnace in the house and the furnace went into the crawl space. Over the years it attracted critters from the outside which caused this area to become smelly and the smell would come into the house through the furnace vents. The items we were storing in this area would at times become damp where the plastic had moved or where it was broken. My son and I cleaned out the crawl space and I intended to either put more plastic in it or have someone pour cement. The smell remained.If we were going to put plastic back my wife wanted me to have someone do it. I had heard on Shell Busey's radio show about Basement Systems for this type of work so I checked his referral service to find it was listed there as well along with Island Basement Systems - they are related companies. I phoned the company in July of 2005 and made an appointment to have someone visit. Within a week Peter Spaans dropped by, assessed the work, sat down with us to give an explanation of what he would do and gave us a quote. Because of Shell's recommendation and the description of the job Peter gave us we decided to have it done.We have been very pleased with the work. It was done quickly and Peter was careful to clean up after his job. In fact there was still some wood left in the crawl space which Peter removed from the premises. When I went under the house it was neat and tidy, the membrane was glued and secured right up to the top of the foundation. The white surface reflects the light well making the area very bright and clean looking. We have now had it in place for six months. It is so dry down there that we again have decided to store some objects there without fear of damage. The smell has totally disappeared as well. I have found Peter and the other two people from the company I have spoken with to be courteous and helpful. When I have talked with people I know who are having similar problems I suggest that they give Island Basement Systems a call. SincerelyRon A.Nanaimo, B.C

Team that installed the system were very professional, sale rep was also great gave us lots of info before the initial install

We were impressed with the project

Good Product!

I am very pleased with the end result.  Your crews from sales to drainage to sprayfoam were respectful, courteous, informative and went above and beyond.  They were customer focused.

Our floors are much more comfortable onw and the odour dissipated quickly.  Many thanks.

I read through the whole booklet that was sent in advance, it made sense. I have worried about best thing to do with my crawl space for 30 years, but have done nothing for fear of shifting balance and ending up with other problems.  My crawl space is now nearly as warm as main floor.  Thank you! Thank you! 

I appreciate the work, which was done well and on time!

Explaining the work ... All very clear and helpful... quality excellent looks fabulous.....Michael was excellent in answering all my questions after and making sure everything was satisfactory.

Outstanding company to deal with - great service.

Knowledgeable and good prices

Thank you!! Representative listened to our concerns and came up with a solution that fit our requirements and budget.

You guys are great and you did a wonderful job quickly and efficiently for me during a very stressful time and an exceptionally busy time for you. I am really pleased Lois recommended you and thank you for your professionalism and great service.

We appreciate the timely manner in which it was done.  Well done!

Excellent employees - courteous, polite, knowledgeable, clean. You knew how to fix the problem I was having.