Testimonials for Island Basement Systems

Your professional and informative staff and presentation and the system just seemed to make sense.  Thank you!

Peter was very helpful and informative about all aspects of the work that was done. We are very happy with the work he and his coworker did for us.

I wanted people who specialize in this kind of work. I was extremely pleased with every aspect of the service - Thank you!

Installer and production was excellent!

To: Chris Schmidt, ISLAND BASEMENT SYSTEMS. After nearly a year of useless frustration, it seemed we were going to be vulnerable--like last January--to flooding in our utility room and crawl space. Broken promises by three different drain specialists had not helped our peace of mind!  Our first glimmer of hope came with the Shell Busey radio show--where Lois heard of Island Basement Systems. With doubts, we contacted their local sales representative, and in one long visit--contracted with them to solve our problems. From December 3--6, 2007; we shared our home with  two of their employees: Jesse Dares, and Joshua Hardy. This letter is for them, and about them. From the first moment of meeting Jesse Dares, Lois and I were impressed by his punctuality, candor,  and knowledge of water drainage issues. By the end of that day, we reached the conclusion--independently--that Jesse was a diligent and thorough worker. The second day, Jesse was joined by Joshua Hardy; and the two of them continued to display these fine qualities. We were to learn that both gentlemen had superb communication skills, patience, and educative talents. What they were doing was NEVER a mystery to us; reassurance was built into their display of hard work, answering our many questions, and good humor even through days lasting up to 12 hours. Lois and I are senior citizens-- with the same fears, misgivings, doubts, and--in our case--a year of dismal nonperformance from the local tradesmen who dealt with Flooded basements. Our doubts gradually vanished, our misgivings were removed; and we came to be vastly impressed with the work ethic, the knowledge, the communication skills, and--most of all--the scientific work behind what they were doing. Bear in mind that their work involved jack-hammering through the cement in our utility room, creating chaos in this area, crowding the rest of our home with  the contents of that room, and making inevitable dust. Our gratitude is hard to put into words: perhaps the most eloquent way we may say this is that both of us came to feel that Jesse and Joshua were totally welcome in our home; used our bathrooms, and were trusted as they invaded our dwelling. Both of us would, without reservation, recommend these two gentlemen for whatever task may be assigned to them; and after two twelve hour days, believe that they are unique in their commitment to serve their clientele well and graciously. It is obvious that the final test of their skills will be learning that our house remains dry during the next flooding spell. At this time, we are pleasantly surprised to find that our house stays warmer and the furnace runs much less--due to what they installed.

Installing an underground drainage system and sump pump in our basement was one of the smartest things we ever did to preserve the value of our house and set our minds at rest. Peter Spaans, the Project Manager, did a great job. He was well organized, neat and tidy, and had the job completed in short order. Why did we wait more than 30 years to eliminate problems with a leaky basement, mildew and flooding?

Dealing with your company was a pleasure. If you need a reference for a doubting client please feel free to use my name.

I am very pleased with the work and the professionalism of the crew. Jon and Peter were always available for any questions and have patiently assured me that I need not worry about flooding in the future. Julie

I want to say a huge thank-you to your company and more particularly to the three lads who have worked tirelessly on my geriatric home in Victoria. John, Jesse, and Robin seen able to turn their hands to a wide range of difficult and very demanding tasks. They work hard and are always quiet and respectful, going way beyond the job requirements. For example, moving a fridge to re-arrange the furniture in a small, awkward cubby hole and heroically rescuing a baby bird. They have performed numerous kindnesses and I am so grateful. The quality of the workmanship and care is outstanding and I am so grateful. Thank you.

Great Employees.

Thank you so much for all the hard work.  Finishing early was great.  Looking forward to developing all basement without any more water leakage seepage problems.  

Outstanding!  Referral from a previous customer who's judgement and knowledge I trust.  I was most impressed and wrote a letter complimenting the workers and the process. 

Well known local company with good staff who in conversation related details which my prior research supported.   Excellent job.  Stopped the leak and saved me a whole lot of work to access exterior side and repair. 

In this day and age, where there are so many stories about bad contractors, it was nice to see a company and crew put a little good faith in the profession by going above what is expected!

You passed all the family queries.  Your installer is an amazing worker.  I have never seen anyone like him.  Very conscientious.