Testimonials for Island Basement Systems

Paul andré was fabulous.  Meticulous and tenacious in his problem solving on our behalf.  Thank you so much for solving our problem!  We will write a testimonial.

Great reputation and good people to work with.

Great Job!

Thanks again for all the work feeling quite snug now.  

In Time Colonist paper a few years ago you had won an award and I clipped article in case I ever needed something done. I hired you after I got an energy audit. Post audit -improvement in air flow of 42%! And it is warmer!!

Wanted an all in one solution.

Your professional and informative staff and presentation and the system just seemed to make sense.  Thank you!

Peter was excellent and generous with his time.

Peter was very helpful and informative about all aspects of the work that was done. We are very happy with the work he and his coworker did for us.

I wanted people who specialize in this kind of work. I was extremely pleased with every aspect of the service - Thank you!

Thank you for sending this along! Tavis was here from Amerispec to re-evaluate the airflow after what I've done so far... And we've gone from 2700 odd units of air flow at max vacuum, to 1600 and some! He was impressed. Still loving your work, and the info you've left me with. I've almost finished the headers and have the insulation batts for the walls downstairs! Thank you again! Bonnie

Installer and production was excellent!

To: Chris Schmidt, ISLAND BASEMENT SYSTEMS. After nearly a year of useless frustration, it seemed we were going to be vulnerable--like last January--to flooding in our utility room and crawl space. Broken promises by three different drain specialists had not helped our peace of mind!  Our first glimmer of hope came with the Shell Busey radio show--where Lois heard of Island Basement Systems. With doubts, we contacted their local sales representative, and in one long visit--contracted with them to solve our problems. From December 3--6, 2007; we shared our home with  two of their employees: Jesse Dares, and Joshua Hardy. This letter is for them, and about them. From the first moment of meeting Jesse Dares, Lois and I were impressed by his punctuality, candor,  and knowledge of water drainage issues. By the end of that day, we reached the conclusion--independently--that Jesse was a diligent and thorough worker. The second day, Jesse was joined by Joshua Hardy; and the two of them continued to display these fine qualities. We were to learn that both gentlemen had superb communication skills, patience, and educative talents. What they were doing was NEVER a mystery to us; reassurance was built into their display of hard work, answering our many questions, and good humor even through days lasting up to 12 hours. Lois and I are senior citizens-- with the same fears, misgivings, doubts, and--in our case--a year of dismal nonperformance from the local tradesmen who dealt with Flooded basements. Our doubts gradually vanished, our misgivings were removed; and we came to be vastly impressed with the work ethic, the knowledge, the communication skills, and--most of all--the scientific work behind what they were doing. Bear in mind that their work involved jack-hammering through the cement in our utility room, creating chaos in this area, crowding the rest of our home with  the contents of that room, and making inevitable dust. Our gratitude is hard to put into words: perhaps the most eloquent way we may say this is that both of us came to feel that Jesse and Joshua were totally welcome in our home; used our bathrooms, and were trusted as they invaded our dwelling. Both of us would, without reservation, recommend these two gentlemen for whatever task may be assigned to them; and after two twelve hour days, believe that they are unique in their commitment to serve their clientele well and graciously. It is obvious that the final test of their skills will be learning that our house remains dry during the next flooding spell. At this time, we are pleasantly surprised to find that our house stays warmer and the furnace runs much less--due to what they installed.

Dear Peter: Just wanted to take the time to say thank you for the prompt and efficient service you provided when you lined and insulated the crawlspace at our house.I really appreciated you giving us a detailed and accurate estimate of the cost and giving positive suggestions for the best results with no pressures. Since I work I appreciated how you tried to do the job at the most convenient time for me. The crawlspace was a dark and dirty place that had an earthen smell to it and had an amount of assorted bugs but now it is clean, dry and has no earthen smell. It has made a real difference to the whole house. It feels warmer and has a fresher smell to it and I'm sure we'll see a difference in the cost of heating the house. I have told several of our friends about the difference it has made to the house and I would not hesitate to recommend your company to them. Thank you again for the wonderful job you did. Yours truly,K. Richardson

I would like to say thanks for a job well done! Encapsulating our crawlspace and addinginsulation was important to my husband and I. Peter, you and your helper were both courteous and hard working. You made me feel confidentfrom our first meeting. By spending additional time installing the new crawl space entrance youexceeded my expectations. We will be much warmer this winter! Sincerely,Sharon BVictoria, B.C.