Testimonials for Island Basement Systems

Great job! Thanks

Great Job ! Thanks

Dear Peter,I would like to take this opportunity to thank you Peter, for your superb knowledge and professionalism in handling our crawl space dampness. Since you installed this liner, the humidity has dropped dramatically, it is considerably warmer down in the crawlspace which now makes our floors warmer. We also, noticed it seems to have eliminated some of dust in our home. Thanks again for a superb job and we will gladly recommend your company. A very satisfied customer,Graeme C.

To Whom It May Concern:Our house is 28 years old and when it was built a plastic ground cover was placed in the crawl space. Over the years the plastic (6 ml code) became moved and torn. About 8 years ago we put a gas furnace in the house and the furnace went into the crawl space. Over the years it attracted critters from the outside which caused this area to become smelly and the smell would come into the house through the furnace vents. The items we were storing in this area would at times become damp where the plastic had moved or where it was broken. My son and I cleaned out the crawl space and I intended to either put more plastic in it or have someone pour cement. The smell remained.If we were going to put plastic back my wife wanted me to have someone do it. I had heard on Shell Busey's radio show about Basement Systems for this type of work so I checked his referral service to find it was listed there as well along with Island Basement Systems - they are related companies. I phoned the company in July of 2005 and made an appointment to have someone visit. Within a week Peter Spaans dropped by, assessed the work, sat down with us to give an explanation of what he would do and gave us a quote. Because of Shell's recommendation and the description of the job Peter gave us we decided to have it done.We have been very pleased with the work. It was done quickly and Peter was careful to clean up after his job. In fact there was still some wood left in the crawl space which Peter removed from the premises. When I went under the house it was neat and tidy, the membrane was glued and secured right up to the top of the foundation. The white surface reflects the light well making the area very bright and clean looking. We have now had it in place for six months. It is so dry down there that we again have decided to store some objects there without fear of damage. The smell has totally disappeared as well. I have found Peter and the other two people from the company I have spoken with to be courteous and helpful. When I have talked with people I know who are having similar problems I suggest that they give Island Basement Systems a call. SincerelyRon A.Nanaimo, B.C

Great website - explanation of what was involved was just what we needed.  We are looking forward to a dry basement for the winter.  It looks amazing too - nice and clean - like the web photos.  So nice to have workers show up when they say they will.  

First class work and honesty.  We extend our sincere thanks for a job well done.  

WaterGuard system!  Unable to do outside drainage so this was the perfect solution for us.  I was very impressed with the estimator and also the girls in the office.  All very polite, courteous and knowledgeable and very prompt also.  

The "solution" cost only a fraction of some of the alternatives - none of which were "guaranteed" that if done would fix the leak.

Team that installed the system were very professional, sale rep was also great gave us lots of info before the initial install

We were impressed with the project

Good Product!

Would hire you again! Great service and product!

I am very pleased with the end result.  Your crews from sales to drainage to sprayfoam were respectful, courteous, informative and went above and beyond.  They were customer focused.

Responded quickly to my inquires.

This is the first worry free winter I have had in years!  Thank you!