Foundation Repair Customer Testimonial from M W. in Victoria, BC

Thank you very much for the service you and Peter Spaans, Operations Manager, provided in water-proofing my basement this spring. Thank you for going out of your way on a Saturday to assess our basement during the height of the rainy season when widespread flooding was occurring all over the City of Victoria and when no other contractors would even return my calls.

I appreciated your patience as you and Peter fielded question after question from me about your proposal while I gathered information to assess and confirm for myself about what needed to be done before I invested in the restoration work. I also appreciated your honesty in advising me what work was essential and what work was not. I believe your system was the right solution for my problem.

Both you and Peter were also very professional and always kept in communication with me about scheduling of the work; and that was re-assuring to me. The Triple-Safe sump pump system has been working well. Thank you also for returning to re-plumb the sump pump and addressing any minor outstanding issues; it reflects your commitment to stand firmly behind your work and your warranty.

Again, my family and I thank you for your work and advice in waterproofing our home basement. I would not hesitate to refer you to my friends and colleagues and in fact have done just that a couple of times already.

I now can enjoy the summer and will wait for the heavy rains next winter to more fully test the effectiveness of the WaterGuard System!

Sincerely,
M Wei
Victoria, B.C.